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Caseworker – Highways and Environment

Essex County Council • Full-time • Chelmsford, Essex, England • £25,959 - £28,621 / year • 6d ago

Caseworker - Highways and Environment

Permanent, Full Time

£25,959 to £28,621 per annum

Location: Chelmsford

Working Style: Anywhere worker

The Opportunity

Essex Legal Services provide high quality, professional, legal advice across the Council and to increasing numbers of external clients. Providing a client facing legal service which proactively embraces change and delights the customer.

As a caseworker, you will support legally qualified and other colleagues, in providing routine admin and quasi legal tasks, aligned to the delivery of legal work in the Council’s legal highways and environment team. Working directly to lawyers and paralegals, you will be commissioned to undertake various tasks such as preparing bundles for public inquires, organising meetings and sending papers. You will provide advice to the Council as the Commons Registration Authority, including in respect of Village Green and Common Land applications, and as the Highway Authority, including in respect of Section 50 application. You will contribute to delivering a more efficient, professional service that is valued by our customers and improves their business.

Educated to Level 3 or equivalent, with significant work experience in a legal environment. With an ability to build good working relationships both with colleagues and clients, you will deliver excellent customer service.

To read more about our business area, please visit: Corporate Services

Accountabilities

Supports legally qualified colleagues in the delivery of all aspects of routine legal work across the Council and to external customers.
Good understanding of client needs and provides them with a service they value, which supports them in driving the delivery of productivity and efficiency improvements.
Supports colleagues in the development of current and future business opportunities, to promote the Essex Legal Services’ vision to the external market.
Responsible for delivering personal objectives in support of the function’s overall business plan.
Develops good working relationships across the Council, schools, other local authorities and the private sector, to ensure a quality service is provided to the customer.
Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

Educated to Level 3 (A level) or equivalent by experience.
Evidence of continuing professional development and developing knowledge in relevant professional area.
Experience of working within a legal setting in a public service or private sector environment, assisting in the provision of legal work.
Proven track record of excellent customer service skills.
Works collaboratively with colleagues and the client base, to understand customer needs with a strong focus on delivering positive outcomes which meet these needs.
Ability to develop professional credibility with a client base at differing levels.
Ability to develop working relationships across a large, complex organisation and with internal and external partners/stakeholders and clients.

Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK.

Why Essex?

As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.

In March 2026, the Government announced that councils in Greater Essex will be reorganised into five new unitary authorities from April 2028. In addition to this, Greater Essex has been accepted on to the devolution priority programme, where we will work towards establishing a Mayoral Combined County Authority. You can read more about these changes, and what this may mean for this role, on our careers site.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Once you’ve secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.

At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk

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